At OrionoEcom, we strive to deliver your orders as swiftly and securely as possible. We offer shipping services across the United States, ensuring your purchases reach you wherever you are.
Standard Shipping: Orders are typically processed within 1-2 business days. Once shipped, you can expect your package to arrive within 3-7 business days.
Expedited Shipping: Need your order sooner? We offer expedited shipping options for faster delivery. Please select this option during checkout for priority processing and delivery.
Free Shipping: Enjoy free standard shipping on orders over $50. For orders below $50, a flat shipping rate will apply.
Returns and Exchanges
Your satisfaction is our priority, and we understand that sometimes a product may not meet your expectations. That’s why we offer a hassle-free return and exchange policy.
30-Day Return Policy: If you’re not completely satisfied with your purchase, you may return it within 30 days of receipt for a full refund or exchange. Please ensure the item is unused, in its original packaging, and accompanied by proof of purchase.
Easy Returns Process: To initiate a return, simply contact our customer support team with your order details. We will provide you with a return shipping label and instructions to ensure a smooth return process.
Refunds and Exchanges: Once we receive and inspect your returned item, we will process your refund or exchange promptly. Refunds will be credited to the original payment method, while exchanges will be shipped out as soon as the returned item is received.
Damaged or Defective Items
In the unlikely event that your order arrives damaged or defective, please contact us immediately. We will arrange for a replacement or refund, depending on your preference, at no additional cost to you.